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Customer Promise

Customer Care

A&B Asset is a company that cares. We care about our customers. We care about the quality of our products and our workmanship, and we care about our good reputation, a reputation that we are proud of as it has been earned by offering good service to our customers over many years. We also care after our work is done by giving you a 10 year guarantee.

We have gained the knowledge and experience to provide you with exactly what you need.

Our staff are expertly trained to guide and advise you.

We offer you a 10 Year Guarantee.

Quality of Work

Our customers are extremely important to us and so is maintaining the same high standard of service, quality and workmanship and, of course, our excellent reputation. The guarantee we have given you means you’ll have our service and support for the next ten years and it is transferrable, too, subject to a small fee for an inspection/administration procedure.

Staff

Our staff have decades of experience in surveys, design, fabrication and installation of doors and windows. They have worked in a diverse array of projects including housing, education, Local Authority, business premises, NHS trusts, commercial and domestic new builds. A&B Asset believes in offering good value and peace of mind, for the long-term. We pay a lot of attention to our service, delivery and installations.

Our Workmanship

A&B Asset has been in the conservatory, doors and windows business for over 30 years. We don’t just install them, we manufacture them, too. Since 1981, our sister company A&B Glass has made over a million PVC-U products and 22,000 conservatories.

So we have a huge amount of knowledge and experience to give you just what you are looking for in the way of home improvements. We take a lot of pride in the quality of the service we offer and in our products, too. We aim to finish your fitting with as little disruption to you as possible. We have built up an excellent reputation and intend to keep it by continuing to offer all our customers good service.

We are also a member of the Glass and Glazing Federation, a body that is always looking to raise standards within the industry as a whole and we have completed thousands of installations. As part of the SEH Group we have an unbeatable combination of financial stability and impeccable local knowledge.

Aftersales

If for some reason you have an issue we’d welcome you telling us about it as soon as possible so we can resolve it quickly. It may be that we are able to offer advice in a telephone call , alternatively we can arrange a site visit by an engineer. Please tell us the exact problem. Should any fault cause a security risk you’ll go to the top of our list for a resolution. Please click through to our ‘Service Request’ page and fill out the form, then we’ll get back to you.

Service Request
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